Button Description Lamp Indication
Wrap Up
*1
The Wrap Up button alternates the setting of
Wrap
Up mode, Not Ready mode or Ready mode
for incoming calls.
In Wrap Up mode/Not Ready mode for incoming
calls, incoming calls will not be received through
the ACD (Automatic Call Distribution) group.
Note
• It is necessary to set the ACD feature to
enable (® see [Enable ACD] in
4.3.10
ACD Settings [Line1]–[Line6] in
the Web user interface or
"ACD_ENABLE_n" in 5.3.14 Call Center
Settings in the configuration file).
Off: Ready mode for incoming calls
Red on: Unavailable
Flashing red slowly: Wrap Up
Line Status Used to confirm the status of each line. This
allows
the function key to work as a Line key such
as seizing a line in order to make or receive a call.
–
Call
Forward
Used to forward incoming calls to the assigned
extension in the key.
–
Phonebook Used to open the phonebook.
–
Call History Used to open the incoming/outgoing call log.
–
Simultaneo
us Ring
*1
Enables parallel ringing. Up to 10 locations can
be specified to ring simultaneously when you
receive a call.
Note
• It is necessary to set the XSI feature to
enable (® see [Enable Xtended
Service] and [Server Address
] in
4.3.7 Xtended Service Settings in the
Web user interface or "XSI_ENABLE"
and "XSI_SERVER" in 5.3.11 XSI
Settings in the configuration file).
Off: Simultaneous Ring off
Blue on: Simultaneous Ring on
Hoteling
(Hospitality)
*1
Used to log in/log out of the Call Center Hoteling
Event.
Note
• It is necessary to set the Hoteling
(Hospitality) feature to enable
(® see
[Enable Call Center] and [Hoteling
Event] in 4.3.11 Call Center Settings
[Line1]–[Line6] in the Web user
interface or
"CALL_CENTER_ENABLE_n" and
"CC_HOTELING_EVENT_n" in
5.3.14 Call Center Settings in the
configuration file).
–
324 Administrator Guide Document Version 2015-07
6.3 Flexible Keys
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