End User 16
Messages — Online
With VoiceEdge, some feature management is only available through the portal, and this section will go
through those features.
1. From your browser, log on to
http://hdvdmsweb.on voip.net.
2. You are on the Main Navigation Page.
3. Find the service you wish to access on the left-hand
side of the Navigation Page.
Note: Your username and password were emailed to you upon
installation. Should you need this information reset, please
contact Comcast Customer Care.
To set the number of rings before a call goes to
voicemail:
1. On the left-hand side of your Main Navigation Page,
click “Messaging”.
2. From the Messaging Page, select “Greetings”.
3. Under “Number of rings before greeting”, select the
option for how many times you would like the phone to
ring before the greeting starts.
4. Click “Apply”.
To activate/deactivate voice messaging (voicemail):
1. From your Main Navigation Page, click “Messaging”.
2. From the Messaging Page, select “Voice Management”.
3. Select your preference as “On” or “Off”.
4. Click “Apply”.
To set up a message waiting indicator:
1. From your Main Navigation Page, click “Messaging”.
2. From the Messaging Page, select “Voice Management”.
3. Check the box for “Use phone message waiting indicator”.
4. Click “Apply”.
Voicemail to email — forward voicemails as WAV files to your email:
1. From the Messaging Page, select “Voice Management”.
2. Check the box for “Email a carbon copy of the message to”.
3. In the text box, enter the email address.
4. Click “Apply”.
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