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Polycom Business VoiceEdge - Voicemail Box Features

Polycom Business VoiceEdge
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End User 15
Using Your Voicemail Box to Forward Calls
If you are a Unified Communications seat user, you may use your voicemail box to activate and deactivate Call
Forwarding options when you are out of the office or when your office phone is already in Call Forwarding mode.
To activate Call Forwarding:
1. Access your voicemail box.
2. You will be prompted to enter your mailbox number, which is your 10-digit office telephone number.
3. Enter your password when prompted.
4. From the Main Menu, dial
for Call Forwarding.
5. Follow the prompts to activate or deactivate Call Forwarding Always to the current destination number.
Note: The destination numbers can only be domestic telephone numbers; international numbers are not allowed.
To Make a Call from the Voice Portal
1. Enter the destination digits. While engaged in a call, press to terminate and make another call.
2. Press
to return to the Main Menu.
Leaving Messages for Other Users in Your Group
During greeting:
1. Press
to interrupt the greeting and start recording a new voice message.
2. Press
to transfer out of the greeting to your voicemail box password prompt.
3. Press
to transfer out of the greeting to a pre-configured number.
While recording message:
1. Press
to cancel the recording and transfer to voicemail box password prompt.
2. Press
to cancel the recording and transfer to a pre-configured number.
3. Press
to stop recording and review your message.

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