Polycom Business VoiceEdge - Features - Online and;or Using the Telephony Toolbar; Telephony Toolbar Setup and Requirements

End User 23
Features — Online and/or Using the Telephony Toolbar
Downloading the Telephony Toolbar
The Business VoiceEdge Unified Communications package includes a Toolbar that is fully integrated with
Microsoft Outlook
®
and Internet Explorer
®
.
The Telephony Toolbar resides in Microsoft Outlook
®
, Mozilla Firefox
®
and Internet Explorer
®
and allows for
click-to-dial functionality from existing Outlook contacts or from phone numbers on a Web page, as well as
advanced feature control and setup.
• Visit business.comcast.com/getstarted, click “Business VoiceEdge”, then click “Telephony Toolbar
Download”.
• Follow the Telephony Toolbar Application Wizard prompts. When finished, proceed to Configuring the
Toolbar.
Configuring the Telephony Toolbar:
• Click the “Options”
button from the Toolbar.
• Click the “Account” icon.
• Enter your username and password found in your
Toolbar Credentials email, check the “Save Username
and Password” boxes and click “OK”.
• Click the “Connection” icon and enter
hdvdmstoolbar.onvoip.net in the Hosted Address
field.
System Requirements to Run the Toolbar
Software Requirements
Windows 2000 with SP4 (or higher), Windows XP, Windows Vista, Windows 7 or Citrix
Presentation Server 3 or 4
Windows Installer 2.0
Internet Explorer (IE) — 6.0, 7.0, or 8.0 (required to use the toolbar in IE)
Mozilla Firefox 2.0, 3.0, 3.1, 3.5, 3.6, 4.0 (required to use the toolbar in Firefox)
Outlook 2000 SP3, 2002/XP SP2, 2003, 2007, 2010 (required to use the toolbar in
Outlook)
32 and 64-bit Outlook & IE
Microsoft Active Directory has been tested and supported for LDAP integration
Squid Proxy Server has been tested and supported for silent upgrades
Citrix Presentation
Server Platform
The application can be published on a Citrix server via the Management Console for
MetaFrame.
Citrix ICA Client
Workstation Platform
No additional software requirements.
Note: When the toolbar is run on a 64-bit version of Windows 7 and uses a Firefox browser the User Account Control (UAC) must be set
to “Never Notify.”