Polycom Business VoiceEdge - Directed Call Pickup and Barge-In

End User 22
To use Selective Call Acceptance:
1. From the Incoming Calls Page, click “Selective Call Acceptance”.
2. Select the appropriate title checkbox under “Active” and click “Apply” to activate.
3. To deactivate, click the “Active” checkbox to turn off and click “Apply”.
Selective Call Rejection
Program your phone to act as a gatekeeper. Select times of the day to reject ALL calls or specific numbers to
enable you to work uninterrupted and prevent disturbing calls during important meetings.
To set up Selective Call Rejection:
1. From the left-hand side of Main Navigation Page, select “Incoming Calls”.
2. Click “Selective Call Rejection”, then click “Add”.
3. Enter a title to describe the specific criteria.
4. Enter the timeframe.
5. Select calls from any number, or enter specific phone numbers. When you are certain all the information is
correct, click “OK”.
To activate/deactivate Selective Call Rejection:
1. From the Incoming Calls Page, click “Selective Call Rejection”.
2. Select the appropriate title checkbox under “Active” and click “Apply” to activate.
3. To deactivate, click the “Active” checkbox to turn off and click “Apply”.
Directed Call Pickup with Barge-In
The Directed Call Pickup service allows you to pick up a ringing call at a specific extension of your call pickup
group.
The Barge-In feature allows a user to join a call with a warning tone or silently. Once joined to an in-progress
call, the behavior is that of a 3-way call.
When the Warning Tone is “On”, the caller hears a tone before you barge in to an ongoing call.
Another attribute of Directed Call Pick-up and Barge-In is Automatic Target Selection. When the Automatic
Target Selection is “On”, you need only dial the feature access code (no extension is required). The system
automatically selects the ongoing call and attempts to barge in. If the system cannot automatically select a
call (for example, when there are two ongoing calls), you will hear a stutter dial tone and you must enter the
extension. A user with Barge-In Exempt enabled cannot have their calls joined.
Note: To barge in, dial followed by the two-digit code that is assigned for this service. This code can be viewed on the Feature
Access Code page. The default is
.