End User 39
Placing a Call
You can use the Bria Softphone to place calls; there are many ways to place calls using the Bria Softphone.
Method Where Instructions
Dial a Number Call Panel Dial Pad 1. If the Dial pad isn’t visible, press “Show or Hide Dial
pad” button to view dial pad .
2. Use the Dial pad to enter in the extension or the ten
digit number and press the call button.
Key in a Number Call Panel 1. Type in a number using your keyboard and press
“Enter”.
2. To make a video call select the call options in the call
button.
Drag and Drop a
Contact
Address Book Contacts,
History and Favorites
Drag an entry from the address book tab into the call
panel and the call shall be placed immediately.
Double Click a Contact Addres Book Contacts 1. Double-click on the name to immediately place a call in
these tabs.
2. Alternately, right click and select video or audio call
from the menu.
Click a Number Call History, Group Directory Click the underlined number to immediately place a call.
Placing a Concurrent Call
If you want to place a concurrent call while you have an active call, just dial another number and the first call
will be put on hold and the new call will dial out.
Ending a Call
Press the red “End Call” button on the call panel.
Answering a Call
The Bria Softphone must be running to answer incoming calls. When the Softphone rings a box alerts you of
an incoming call, with this box you can accept to answer or decline the call. Declining the call will treat the call
like an unanswered call (for example it will send the call to voicemail if you have a voice mailbox).
Auto Answer
If you select Auto Answer from the More Call Options Menu then the Bria Softphone will automatically answer
and connect you to any incoming calls. An icon will appear on your Softphone under the More Call Options
menu that looks like this:
The auto answer feature is automatically turned off when you shut down or log off, you’ll need to manually turn
it back on each time you log back in.
More Call Options Menu
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