Polycom Business VoiceEdge - Call Forwarding Options; Call Forwarding Busy Setup; Call Forwarding No Answer Setup

End User 30
Call Forwarding Busy
When you’re waiting for a critical call, but still need to use your telephone, Call Forwarding Busy enables you
to send all incoming calls to an alternate number when you’re using your line. Simply activate Call Forwarding
Busy before making your call, or activate Call Forwarding Busy online while speaking if your call becomes
unexpectedly lengthy.
To activate Call Forwarding Busy from your phone:
1. Pick up the phone and press
.
2. Dial the number to which you want to direct your call.
To deactivate Call Forwarding Busy from your phone:
1. Pick up the phone and press .
2. Hang up. Your incoming calls may now be received normally.
To activate Call Forwarding Busy online:
1. From the Main Navigation Page, select “Incoming Calls”.
2. On the Incoming Calls Page, click “Call Forwarding Busy”.
3. Input the number to which incoming calls should go, click “On”, then click “Apply”.
To deactivate Call Forwarding Busy online:
1. From the Main Navigation Page, select “Incoming Calls”.
2. On the Incoming Calls Page, click “Call Forwarding Busy”.
3. Click “Off”, then click “Apply”. Your incoming calls will now be received normally.
Call Forwarding No Answer
Redirect incoming calls to another telephone number when you are unable to answer. When you
know you won’t be back in time for a critical call, you can program and activate Call Forwarding No Answer to
ring your current location, your cell phone or a colleague.
To activate Call Forwarding No Answer from your phone:
1. Pick up the phone and press
.
2. Dial the number to which you want to direct your call. (Be sure to include any access numbers and area
codes you normally use to call this number).
To deactivate Call Forwarding No Answer from your phone:
1. Pick up the phone and press
.
2. Hang up to deactivate. Incoming calls may now be received normally.
To activate Call Forwarding No Answer online:
1. Log on to http://hdvdmsweb.onvoip.net.
2. From the Main Navigation Page, select “Incoming Calls”.
3. On the Incoming Calls Page, click “Call Forwarding No Answer”.
4. Input the number to which incoming calls should go.
5. Select the number of rings, click “On”, then click “Apply”.