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Polycom Business VoiceEdge - Priority Alert; Setting Up Priority Alert for Custom Rings; Activating and Deactivating Priority Alert

Polycom Business VoiceEdge
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End User 35
Priority Alert
Priority Alert enables you to make your phone utilize a different ring tone based on pre-defined criteria. Use
this service if you want to know when anyone from a specific company calls or any member of a group is
working on a critical project. Priority Alert can be a list of up to 12 phone numbers or digit patterns as well
as a specified time schedule. All criteria for an entry must be true for the phone to ring with a different tone
(phone number plus day of the week and time of the day).
To set up Priority Alert:
1. Log on to http://hdvdmsweb.onvoip.net.
2. From the left-hand side of your Main Navigation Page, select “Incoming Calls”.
3. Click “Priority Alert”.
4. Click “Add.
5. Enter a title to describe the specific criteria.
6. Enter the timeframe.
7. Enter up to 12 specific phone numbers.
8. When you are certain all the information is correct, click “OK.
To activate/deactivate Priority Alert:
1. From the Incoming Calls Page, click “Priority Alert”.
2. Select the appropriate title checkbox under “Active” and click “Apply” to activate.
3. To deactivate, click the “Active” checkbox to turn off and click “Apply.

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