XXXX 58More Services 58
More Services
Business Level Support
Your dedicated Business Technical Support Team is available to assist you 24 hours a day, 7 days a week. To
contact Tech Support, call 800-472-4176.
Directory Listings
A simple directory listing in both the White Pages and Yellow Pages is included with your Comcast Business
VoiceEdge service. Blue Pages/Government listings are available for such entities. A Directory Listing for an
address that is not local to the telephone number (foreign listing), is also available.
Directory Assistance
Dial for access to local, long-distance and international numbers.
Directory Assistance Call Completion
Dial for access to both local and long-distance numbers, then press the indicated key and
your call will be connected.
Diversion Inhibitor
The Diversion Inhibitor service prevents calls, redirected by a user, to be redirected again by the called party.
This service is especially useful to help prevent calls from being answered by another user’s voicemail when
using Sequential Ring.
A feature access code (FAC) can be activated as a dial prefix on a per-call basis or as a static prefix for the
destination number for the caller’s redirection services. The FAC is *80. There is no provisioning configuration
for the service and can only be used on a per-call basis via the FAC dial prefix.
The following services can be inhibited with the Diversion Inhibitor FAC:
• Call Forwarding No Answer, Busy, Always
• Selective Call Forwarding
• Voicemail
• Sequential Ringing
The following redirection services are not affected by the FAC and cannot be inhibited:
• Remote Office
• Hunt Group
• Auto Attendant
• Call Pickup (all variations)
Enhanced Directory Assistance
Now when you dial , you can get even more valuable information like fully interactive, turn-by-
turn driving directions from a live operator.
Note: Directory Assistance calls are charged on a per use basis. For prices, call Comcast Customer Support.
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