Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide MSF Messages (Message Service Function)
65 Polycom, Inc.
10 Click the Setup Request button to send the text message.
The MSF Connection Status box displays an MSF connection confirmation
from the receiver handset when the text messages is received (to confirm
the connection the user of the handset you must press /OK.)
If an error occurs during the connection, or if the handset releases the call,
a release text is displayed in the MSF Connection Status box. The most
common release text are the following:
11 If you have received a connection confirmation, and if you selected the
Text Call (stay connected) check box in the Setup Spec 1 area, the KIRK
Wireless Server 8000 or KIRK Wireless Server 2500 is still connected to the
handset and you can continue sending messages.
Type the new text message in the Display Text field, and then click Display
Request.
12 To release the connection to the handset, click Release Request if the Text
Call (stay connected) box is selected. Otherwise the connection is
automatically released after transfering the message.
13 Click Clear to clear the Connection Status area.
Responding to Text Messages
On the Normal MSF tab, the Connection Status area shows if a text message has
been sent from a handset to the KIRK Wireless Server 8000 or KIRK Wireless
Server 2500.
1 To respond to the message and set up a connection, type the handset
number in the Direct Number field. The number is displayed in the
Connection Status area. Click Connection Response.
2 To release the connection to the handset, type the direct number in the
Direct Number field, and then click Release Request.
3 Click Clear to clear the MSF Connection Status area.
Table 6-4 Connection Status
Message Cause
Normal release The handset has received the message.
Timer expiry A time-out occurred when trying to send
MSF to the handset.
Handset is out of range There is no contact to the handset
Handset is busy The handset is busy with another MSF
connection.
Unknown handset The handset is unknown to the system.
Check the directory number.
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