Polycom, Inc. 14
4
General System Settings
This section describes how you manage the following settings from the System
menu:
• ‘Service Report’
• ‘Information page’
• ‘System Configuration’
• ‘Network Settings’
• ‘Corporate Phonebook Configuration’
• ‘Update Firmware’
• ‘System Restart’
• ‘Backup/Restore’
Service Report
You can save both configuration and statistical information as a .tar.gz archive.
This can be required if you want to send this information to Polycom in case
you need assistance.
To Get Service Report archive
1 On the System menu, click Service Report.
2 Click the Get Service Report button. You will start receiving the files.
When the process is completed, the word ‘Done!’ is displayed.
-or-
3 Click Cancel Service Report to cancel the process.
Note
To view the warning.txt file after the files have been generated, click the
View warnings link at the end of the generated files list.
To Next Page
Loading...
Need help?
General
