Polycom RealPresence Group 310 Administrator's Guide

Wake the Polycom Touch Control................................................................................... 243
Pairing States for the Polycom Touch Control.................................................................243
Pairing the Polycom Touch Control Device..................................................................... 244
Pair the Polycom Touch Control Device............................................................... 244
Pair to a System After Setup................................................................................ 244
Unpair the Polycom Touch Control Device...........................................................244
Managing the Polycom Touch Control Remotely............................................................ 245
Open the Remote Management Window............................................................. 245
Transfer Polycom Touch Control Logs to a USB Storage Device........................ 245
Updating the Software.....................................................................................................246
Configure Your Web Server as the Update Site for the Polycom Touch Control..246
Update Software Manually from the Web Interface..............................................247
Update Software Automatically in the Web Interface........................................... 247
Update Software Automatically in the Local Interface..........................................248
Update Software Manually in the Local Interface.................................................249
Update Software from a USB Storage Device..................................................... 249
Set a Software Version as Current for the Polycom Touch Control......................250
Remove a Polycom Touch Control Software Version...........................................250
Troubleshooting on the Polycom Touch Control Device..................................................251
Polycom Touch Control Indicator Light.................................................................251
View System Details.............................................................................................251
Perform a Factory Restore on the Polycom Touch Control.................................. 251
Perform a Factory Restore Using a USB Storage Device on the Polycom
Touch Control.................................................................................................. 252
System Maintenance......................................................................................254
Managing System Profiles.............................................................................................. 254
Store a Setting Profile.......................................................................................... 254
Upload a Profile....................................................................................................254
Perform a Factory Restore of a System............................................................... 255
Delete Data and System Files..............................................................................257
Controlling the System Fan Speed................................................................................. 257
Configure the System Fan Speed........................................................................ 257
Restoring and Resetting a System..................................................................................258
Logs................................................................................................................................ 258
View Log File Status.............................................................................................258
Configure System Log Management....................................................................258
Configure System Log Level and Remote Logging..............................................259
Retrieving Log Files........................................................................................................ 261
Download System Log Files.................................................................................261
Transfer System Log Files....................................................................................262
Contents
Polycom, Inc. 11

Polycom RealPresence Group 310 Specifications

General

Network Protocols	H.323, SIP
Network Interfaces	1 x 10/100/1000 Ethernet
Video Resolution	1080p, 720p
Audio Standards	G.711, G.722, G.722.1, G.728, G.729A
Video Standards	H.263, H.263+, H.264, H.264 High Profile
Network	10/100/1000 Ethernet
Video Input	1 x HDMI
Video Output	HDMI
Audio Input	1 x 3.5mm stereo line-in
Audio Output	1 x 3.5mm stereo line-out
Other Interfaces	2 x USB 2.0
People Video Resolution	1080p
Content Sharing	People+Content IP
Security	AES
Camera	Polycom EagleEye Acoustic or EagleEye IV