20 | Inspiration and help
170 / 188 Original instructions for use
20 Inspiration and help
20.1 Unit help function
These instructions for use are loaded to your cooking system, along with
numerous example applications from all over the world. These example
applications show you which foods are best suited to a particular intelligent
cooking path. They also provide information about load capacities and how to use
original RATIONAL accessories.
When you press this button: the cooking system will always display help
content corresponding to the area you are currently in.
20.2 Telephone help
ChefLine
®
Whenever you have application or recipe questions, we’d be happy to provide
assistance through our ChefLine. We offer quick, straightforward advice from one
chef to another, 365 days a year. Just call the RATIONAL ChefLine
®
. You can find
the number on the ChefLine
®
sticker on the cooking cabinet door, in the settings
under Service and at rational-online.com.
RATIONAL Service Partners
Our cooking systems are reliable and built to last. Should you ever encounter
technical issues, our RATIONAL Service Partners can provide fast, efficient
assistance. Spare part supplies are guaranteed, and weekend emergency service is
included. You can find the number under Settings > Service or at rational-
online.com.
20.3 Service-related help
20.3.1 Transmitting service data to ConnectedCooking automatically
If your unit is connected to ConnectedCooking, you can set it to transmit service
data to ConnectedCooking automatically at regular intervals.
a Start by connecting your unit to ConnectedCooking [}137].
1. Press this button:
2. Press this button: ConnectedCooking
3. Next to Transfer service data automatically, click this button: ON
>> Service data will now be transferred to ConnectedCooking automatically. You
can view that data in your account on connectedcooking.com or through the
ConnectedCooking app.
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