Poor fusing of image
FRU Action
Fuser
The fuser may not be operating at the proper temperature to fuse the toner
to the paper. See“LVPS/HVPS Service Check” in “Troubleshooting” for
more information. Try changing the setting to heavier paper or even card
stock.
Media (not a FRU)
Make sure recommended media is being used.
Check the media settings in the printer driver.
Light print
FRU Action
Toner cartridge (not a
FRU)
Make sure the toner cartridge and PC Kit are installed correctly and that the
toner cartridge is not low on toner.
If the problem continues, then install a new toner cartridge.
Recheck condition before replacing PC Kit, if necessary.
Transfer roll
LVPS/HVPS card
Check the transfer roll for signs of toner buildup and contamination.
Inspect the HVPS contact (transfer roll) for contamination.
Verify the high voltage cable is plugged into the LVPS/HVPS.
If all components appear free of contamination, then replace the following
FRUs one at a time in the order shown:
• Transfer roll
• LVPS/HVPS card
6. Troubleshooting
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