Fax Error Codes
Fax error log codes
Error code Description Action
000
No error occurred during fax
transmission
No action needed
200 Error occurred when transmitting training.
• Check line quality.
•
Select a lower ‘Max Speed’.
•
value under Fax Send settings
•
Adjust the transmit level.
3XX
Error occurred when receiving image
data.
• Check line quality.
• Adjust ‘Receive Threshold’.
• Select a lower ‘Max Speed’
value under Fax Receive settings.
4XX Error occurred when sending image data.
• Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’
value under Fax Receive settings.
5XX
Received unknown response from remote
fax device.
No action needed. Issue is with the
other device.
6XX Error occurred when receiving a frame.
•
Check line quality.
• Adjust ‘Receive Threshold’.
7XX Error occurred when sending a frame.
• Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’
value under Fax Send settings.
800
Received EOT unexpectedly from the
modem in V34 mode.
•
If error persists disable V34
modulation scheme.
802
Too many timeouts occurred during ECM
reception.
• If error persists disable ECM
mode.
6. Troubleshooting
228