Ricoh M281 Series - Page 406

Capturing the Debug Logs
D255/D256/M281/M282 5-36 SM
Types of debug logs that can be saved
Type Storage Timing Destination (maximum storage capacity)
Controller
debug log
(GW debug
log)
 Saved at all times
HDD (4 GB)
Compressed when written to an SD card
from the HDD (from 4 GB to about 300
MB)
Engine
debug log
 When an engine SC
occurs
 When paper
feeding/output stop by
jams
 When the machine covers
are opened during normal
operation
HDD (Up to 300 times)
Operation
panel debug
log
 When a controller SC
occurs
 When saving by manual
operation with the Number
keys and the Reset key
(Press [Reset], [0], [1] and
[C] (hold for 3 seconds))
 When the operation unit
detects an error
 When the operation panel
detects an error
Operation panel (400 MB /Up to 30
times)
When updating the firmware for the
operation panel, the debug logs are
erased.
 Debug logs are not saved in the following conditions.
 When there is no HDD.
 While erasing all memory
 While data encryption equipment is installed
 While changing the firmware configuration
 Forced power OFF (accidentally disconnecting the outlet)
 Engine debug log in shutdown
 When the power supply to the HDD is off because of energy saving (engine OFF
mode /STR mode)