Ricoh M281 Series - Cannot send by Alias Fax number

IP-Fax Troubleshooting
SM 53 D255/D256 FAX OPTION
D255/D256
FAX OPTION
Cannot send by Alias Fax number
Check Point Troubleshooting Procedures
1 LAN cable connected? Check the LAN cable connection.
2 Number of specified Alias fax correct? Confirm the Alias of the remote fax.
Error Code: 13-14
3 Firewall/NAT installed? The firewall cannot be breached. Send
by another method (Fax, Internet Fax)
4 Transmission sent manually? Manual sending not supported.
5 Gatekeeper/SIP server installed correctly? Contact the network administrator.
6 Gatekeeper/SIP server power turned ON? Contact the network administrator.
7 IP address/host name of Gatekeeper/SIP
server correct?
Check the IP address/host name.
8 DNS server registered when
Gatekeeper/SIP server host name
specified?
Contact the network administrator.
9 Enable H.323/Enable SIP SW is set to on? Check the settings.
See User Parameter SW 34 Bit 0/SW
34 Bit 1
10 IP address of local fax registered? Register the IP address of the local fax.
11 Alias number of local fax registered? Register the Alias number of the local
fax.
12 Remote fax registered in Gatekeeper? Contact the network administrator.
13 Remote fax a T.38 terminal? Check whether the remote fax is a T38
terminal.
14 Remote fax switched off or busy? Contact the network administrator.
15 Network bandwidth too narrow? Request the system administrator to
increase the bandwidth.