UP/SP Data Import/Export
SM 5-53 D255/D256/M281/M282
Maintenance
5.7.6 POSSIBLE SOLUTIONS FOR IMPORT/EXPORT PROBLEMS
The access log file is created when export/import is executed. The file is stored in the same
location as the exported device setting information file.
If an error occurs, check the log's result code in the access log file first. Values other than 0
indicate that an error occurred.
The result code will appear in the circled area illustrated below.
- Example of a log file
If you cannot solve the problem or do not know how to solve it after checking the code, note down
the error log entry, then contact your supervisor.
Result Code Cause Solutions
2 (INVALID
REQUEST)
A file import was attempted
between different models or
machines with different device
configurations.
Import files exported from the same
model with the same device
configurations.
4 (INVALID OUTPUT
DIR)
Failed to write the device
information to the destination
device.
Check whether the destination
device is operating normally.
7 (MODULE ERROR) An unexpected error occurred
during import or export.
Switch the power off and then back
on, and then try the operation again.
If the error persists, contact your
supervisor.
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