Ricoh M281 Series - Page 529

Service Call 900-998
SM 6-91 D255/D256/M281/M282
Troubleshooting
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC991-00 C Recoverable software operation error
Software attempted an unexpected operation.
SC991 covers recoverable errors as opposed toCS990.
 Parameter error
 Internal parameter error
 Insufficient work memory
 Operation error caused by abnormalities that are normally
undetectable.
Logging only
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC992-00 D Undefined SC issued.
An SC, that is not controlled by the system, occurred.
 An SC for the previous model was used mistakenly, etc.
 Basically a software bug.
Turn the main power OFF/ON.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC997-00 D Application function selection error
 No response to the predetermined command from SCS to
the same application program 4 times consecutively.
Cases when SC997-00 occur;
1. SCS sends command to the copy application.
2. There has been no response from the copy application
for 30 sec. (Error count value: 1)
3. Step1-2 is repeatedly performed 3 times. (Error count
value: 4)
4. SC997-00 occur.