Ricoh M281 Series - Page 883

IFAX Troubleshooting
SM 49 D255/D256 FAX OPTION
D255/D256
FAX OPTION
Communication
Route
Item Troubleshooting Procedures
Between machine
and e-mail server
1. LAN settings in
the machine
 Check the LAN parameters
 Check if there is an IP address conflict
with other PCs.
Use the "Network" function in the User
Tools.
If there is an IP address conflict, inform the
administrator.
2. E-mail account on
the server
 Make sure that the machine can log
into the e-mail server.
 Check that the account and password
stored in the server are the same as in
the machine.
Ask the administrator to check.
3. E-mail server Make sure that the client devices which
have an account in the server can
send/receive e-mail.
Ask the administrator to check.
Send a test e-mail with the machine's own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.
Between e-mail
server and internet
1. E-mail account on
the Server
 Make sure that the PC can log into the
e-mail server.
 Check that the account and password
stored in the server are the same as in
the machine.
Ask the administrator to check.