Risco WisDom - Chapter 4: Remote Phone System Operation; Remotely Accessing the System

30 WisDom User Manual
Chapter 4: Remote Phone System
Operation
The WisDom enables you to operate the system from remote phone.
This consists of initiating a telephone call to or from the system, and
interacting with voice menus that guide you through your required
remote operation.
Using the AGM you can receive status error reports by SMS, E-mail, or
short voice messages in addition to the reports established to your
monitoring station.
The AGM also enables you to perform remote control operations using
simple SMS commands.
For detailed information regarding the capabilities of the system refer to
your AGM Manual.
Remotely Accessing the System
Remotely accessing the system involves initiating a call to the system,
and entering your remote access code and the user code you usually
enter in the system keypad.
All procedures in this chapter are performed by first initiating a call in
this way, and then selecting your required option from the Operations
menu, as described on page 33.
¾ To remotely access the system:
1)
From a remote touch-tone telephone, dial the number of the
premises where WisDom is installed.
2)
If an answering machine is in use at the premises:
Let the line ring once, then hang up and call again.
NOTE:
Ask your engineer to define the Answering Machine Override feature.
In some telephone systems, you may need to wait at least 10 seconds
before calling the system again.