Roland VersaSTUDIO - Troubleshooting Methods

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A procedure for replacing the cap top is displayed. Carefully read the on-screen instructions and

carry out the work.

3. When the operation is completed, close the front cover.

Replacing Parts for Maintenance

84 Replacing Consumable Parts

Main Page

Table of Contents2
The Basics6
Basic Information7
Introduction8
Part Names8
System Configuration of this Machine10
Opening the Utility Window/Exiting Utility11
Opening the Utility Window11
Exiting Utility12
Starting Versaworks13
How to Open the Versaworks Help14
About the Media Used15
Types of Media15
Usable Media15
Four Different Output Methods16
Important Points During Use16
Basic Operations17
Switching Power on and off18
Precautions When Operating the Power Supply18
Switching the Power on18
Switching the Power off (Sub-Power Off)20
Sleep Mode (Power-Saving Feature)20
Printing21
Step 1: Loading Media21
Step 2: Bidirectional Adjustment28
Step 3: Printing Tests and Normal Cleaning30
Step 4: Correcting the Media Feed32
Step 5: Starting Print Output34
Output-Start Location36
Stopping Print Output37
Canceling Output from the Printer37
Canceling Output from the Computer38
Fully Utilizing the Machine39
Optimizing the Output Quality40
Cutting / Printing and Cutting41
Adjusting Cutting41
Accurately Adjusting the Cutting-In Amount43
Printing and Cutting Adjustment44
Creating Data for Cutting/Printing and Cutting46
Cautionary Notes on Making Output with Cutting47
Performing Printing and Cutting Separately48
Adjusting Cropping and Cutting48
Printing with Crop Marks Followed by Cutting50
Media Sizes Allowing Automatic Crop Mark Detection52
Utility : Other Function53
Performing Various Adjustments through a Sequence of Operations53
Setting the Dry Time55
Resetting All Adjustments to Factory Default Values56
Maintenance57
Introduction58
Important Notes on Handling and Use59
Automatic Maintenance Function: Points to Note59
Keep Performing Maintenance59
When Not in Use for a Prolonged Period59
Checking Ink Levels and Replacing61
Checking for Remaining Ink61
How to Replace the Ink Cartridge62
Regular Maintenance64
Daily Maintenance65
Maintenance of Ink Cartridges65
Cleaning65
Replacing the Waste Cartridge67
Care and Maintenance of the Print Heads69
Periodical Cleaning Maintenance70
Periodic Cleaning Menus70
Medium/Powerful Cleaning71
Manual Cleaning73
When Manual Cleaning Is Necessary73
Manual Cleaning Method74
Replacing Consumable Parts76
Replacing Parts for Maintenance77
Replacing the Blade77
Replacing the Wiper80
Replacing the Felt Wiper82
Replacing the Cap Top84
Troubleshooting Methods86
Output Quality Problems87
Printed Results Are Coarse or Contain Horizontal Stripes88
Do the Print Heads Show Nozzle Clogging88
Have You Carried Out[Calibrate Sheet Feeding]88
Have You Carried out [Bidirectional Adjustment]88
Is the Temperature of the Room too Low88
Is the Printer Installed in a Level and Stable Location88
Is the Printer Installed in a Location out of Direct Sunlight88
Is the Media Loaded and Set up Correctly88
Colors Are Unstable or Uneven90
DID You Shake the Ink Cartridges Gently before Installing Them90
Is the Media Wrinkled90
Is the Printer Installed in a Level and Stable Location90
Is the Printer Being Used in a Location Subject to Severe Changes in the Operating Environment90
Ating Environment90
The Media Becomes Soiled When Printed91
Are the Print Heads Dirty91
Cutting Is Misaligned or Skewed92
Is the Media Loaded and Set up Correctly92
Are the Settings for the Cutting Conditions Appropriate92
Is the Length of Output too Long92
Are You Using Media that Exhibits Large Expansion and Contraction92
The Printed Surface Is Damaged When Cutting93
Does the Tip of the Blade Holder Cap Scrap the Printed Surface93
Media Feed Problems94
The Media Jams95
Is the Media Warped or Wrinkled95
Media Wrinkles or Shrinks96
Is the Media Loaded and Set up Straight and Securely96
Was Loaded Media Allowed to Stand for some Time96
Was the Media Loaded While the Heater was Hot96
Is the Temperature of Room too Low96
Is the Humidity of the Room too High96
Is the Using Media Deflected96
Media Feed Is Not Straight97
Is the Media Loaded and Set up Straight and Securely97
Media Feed Is Not Smooth98
Do the Media Strike some Other Object98
Is the Media too Thick98
Are the Grit Rollers Dirty98
Machine Problems99
The Print Heads Stop Moving100
What to Do First100
If the Print-Head Carriage Move to the Standby100
The Printer Unit Doesn't Run102
Is the Power Switched on102
Does the [POWER] Key Stay Steadily Lighted102
Is the [POWER] Key Flashing102
Is the Cover Open102
Has Ink Run out102
Is a Message Displayed on the Utility Icon in the Task Tray or in the Utility Window102
Are the Cables Connected102
Is the Driver Installed Correctly103
Are Two or more Machines Connected to a Single Computer103
Is the Temperature of the Room too Low103
DID You Forcibly Remove any Detachable External Storage Devices Connected by USB103
Driver Problems104
The Driver Cannot be Installed105
Windows 11105
Windows 10106
Uninstalling the Driver107
Windows 11107
Windows 10107
Handling Messages and Error Messages108
Messages109
[XX Ink : Shake the Cartridge Well]109
[The Waste Cartridge Is Full.]109
[Replace the Wiper.]109
[Replace the Felt Wiper.]109
[The Connection to the Printer Has Been Released.]109
[Clean the Printer Manually.]109
Error Messages111
[The Pinch Roller Position Is Incorrect.]111
[Crop Marks Could Not be Printed. Output will be Canceled.]111
[Crop Mark Detection Could Not be Started.]/[Crop Marks Were Not Found. Output will be Can- Celed.]111
[Crop Mark Detection Could Not be Started.]/[Crop Marks Were Not Found. out111
Output will be Canceled.]111
[The Operation Has Been Stopped to Prevent the Print Heads from Drying Out. Turn the Printer Off.]112
[Motor Error]112
[Waste Cartridge Is Estimated to be Full]112
[Temperature Error]112
[Cover Open Error.]112
[Sheet Setup Error]112
[Data Error]113
[Ink Has Run Out.]113
[Pinch Lever was Returned.]113
[No Sheet Is Present.]113
[Printing Cannot Continue Because the End of the Sheet was Detected. Printing will be Canceled.]113
[Servicecall No**]113
[Ink Cartridge Error : *** Ink Cartridge ]113
Printing will be Canceled.]113
[BN-20D Utility Is Already Running.]114
[The Cleaning Liquid Cartridge Is Empty. Replace the Cleaning Liquid Cartridge with a New One.]114
[The Cleaning Liquid Cartridge Is Empty. Replace the Cleaning Liquid Car- Tridge with a New One.]114
Appendix115
Operations When Moving the Unit116
Preparing to Move the Machine117
Procedures from Preparing to Move to Reinstallation118
Main Specifications119
Printing Area120
Maximum Area120
Maximum Area When Using Crop Marks121
About the Blade122
Dimensional Drawing123
Specifications124

Roland VersaSTUDIO - Troubleshooting Methods

Table of Contents

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