S84NX/S86NX Service Manual
140
Back to top 6 Troubleshooting
Error Number Type of Error Error Icon LED Buzzer
1047
EAP Authentication Error
(EAP Timeout)
Light in red
Short
sound,
3 times
Message Authentication timed out. Check AP and server confi gurations.
To clear the display Press the left select button (OFFLINE).
Causes The Access Point (AP) setting and authentication server setting do not match.
Countermeasures Check the Access Point (AP) setting and authentication server setting.
1065
Printer Overheated Light in red
Long
sound,
one time
Message Please inform a contact center.
To clear the display Stop the operation of the product to let the temperature decrease.
Causes The temperature of the product has exceeded its tolerance value.
Countermeasures Stop the operation of the product to let the temperature decrease.
1068
WLAN Error Light in red
Long
sound,
one time
Message Contact customer service.
To clear the display Press the left select button (OFFLINE).
Causes The wireless LAN module is damaged.
Countermeasures Replace the WLAN unit.
1075
NFC Error Light in red
Long
sound,
one time
Message Contact customer service.
To clear the display Press the left select button (OFFLINE).
Causes The NFC module is not operating correctly.
Countermeasures Replace the NFC module.
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