SECTION II
TESTING AND TROUBLESHOOTING
Table 2-1. Troubleshooting Guide
Page 2-12Printed in U.S.A.
Problem Symptom Probable Cause Check Correction
Error code E08 (Tilt
Position Sensor Failure)
displays on hand control.
When ENABLE button is
pressed, or a function
button is selected, error
code E08 appears on
hand control.
Tilt position sensor is
malfunctioning.
Replace suspect tilt
position sensor with
known working position
sensor.
Replace tilt position sensor.
Refer to para 4.15.
Wires or wire connections
between tilt position sensor,
distribution board, and main
controller board are broken,
loose or dirty.
See Figure 5-1 for this
check. Perform a
continuity check on all
suspect wires or
connections.
Clean any dirty connections.
Tighten any loose
connections. Replace any
broken connectors or wires.
Main controller board is
malfunctioning.
Replace suspect main
controller board with
known working main
controller board.
Replace main controller
board. Refer to para 4.31.
Error code E09 (Seat
Position Sensor Failure)
displays on hand control.
When ENABLE button is
pressed, or a function
button is selected, error
code E09 appears on
hand control.
Seat position sensor is
malfunctioning.
Replace suspect seat
position sensor with
known working position
sensor.
Replace seat position sensor.
Refer to para 4.19.
Wires or wire connections
between seat position
sensor, distribution board,
and main controller board
are broken, loose or dirty.
See Figure 5-1 for this
check. Perform a
continuity check on all
suspect wires or
connections.
Clean any dirty connections.
Tighten any loose
connections. Replace any
broken connectors or wires.
Main controller board is
malfunctioning.
Replace suspect main
controller board with
known working main
controller board.
Replace main controller
board. Refer to para 4.31.
Error code E11 (Internal
RAM / Register Failure)
displays on hand control.
When ENABLE button is
pressed, error code E11
appears on hand control.
Battery power level is too
low to properly power table.
Plug power cord into
table and press ENABLE
button on hand control to
see if error code E11
displays now.
If error code still appears,
recharge batteries.
Main controller board is
malfunctioning.
Replace suspect main
controller board with
known working main
controller board.
Replace main controller
board. Refer to para 4.31.
Error code E12
(Calibrating data Failure)
displays on hand control.
When ENABLE button is
pressed, error code E12
appears on hand control.
Error code E13 (Overheat
- Motor #1) displays on
hand control.
When ENABLE button is
pressed, error code E13
appears on hand control.
Motor #1 is overheated and
has tripped its primary
thermostat.
Wait 60 to 90 minutes to
allow motor to cool down
and the primary
thermostat to reset.
Wait 60 to 90 minutes to allow
motor #1 to cool down and
the primary thermostat to
reset. Replace primary
thermostat. Refer to para
4.40.
After table is operational
again, check to see if
motor #1 overheats
continually.
If motor #1 overheats
continually (E13), replace
primary thermostat. Refer to
para 4.40. If motor #1 still
continues to overheat (E13),
replace motor. Refer to para
4.26.
© Schaerer Mayfield USA, Inc. 2004
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