5 SCOTTY 5000 PARTS
5-3
F--9999--8 08/2006 Issue 1
PARTS RETURN
To enable us to handle credit efficiently and promptly, and to save our Customers unnecessary expense and delay, the
following procedures have been established.
1. Customers are requested not to return parts of any kind without first communicating by letter or telephone with the
Parts Service Department. We will advise what procedures to follow to e xpedite the issue of credit and the applicable
restocking charge. A Return Material Code Number indicating the authorization to return parts will be issued. NOTE:
Proof of purchase must be established before credit can be approved.
2. All shipments returned MUST contain a copy of the Invoice Number or Packing List that parts were received on and
the reason for return noted. Shipments may be refused if the above procedure is not followed.
3. No parts are to be returned without a Return Authorization Number issued by Parts Service.
4. Requests for credit of returned parts must contain Invoice Number and Date of Purchase.
5. Parts are to be returned “Prepaid”.
6. Parts shipped out over one (1) year cannot be accepted. Any parts for which an invoice (proof of purchase) cannot
be found, will not be accepted.
7. Return all Parts to:
8. Restocking charge is $25.00 or 10% whichever is greater.
9. Wa rranty Part Shipments -- Shipment of parts under warranty will be handled by U.P.S. Ground. Customer will incur
all shipping expenses by other than U.P.S. Ground.
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