Chapter 8 Operating Instructions
CLV 42x bar code scanner 
8-4 © SICK AG · Division Auto Ident · Germany · All rights reserved 8 009 981/O078/16-08-2004
Troubleshooting
8.4 Error status ST in read result of a bar code
Value Meaning Possible cause Remedy
0 "Good read" – not applicable
1 Incorrect check digit The check digit calculated by the CLV 
during the reading process does not 
match that printed in the bar code.
Check whether the check digits in the 
bar code which were generated by 
the print process are correct.
2 No bar code of the enabled code type 
found according to the evaluation 
criteria
• No bar code in the CLV's reading range 
during the reading pulse
 
• Code type/length in the CLV not 
enabled for decoding
• Reading window obstructed/dirty
• Synchronize the pulse of the CLV 
with the entry of a bar code into the 
reading area.
• Correct the code configuration 
parameters.
• Check the reading window.
3 Device fault Device fault Call up the self-test! See 
Chapter 6.5.9 Self-test, Page 6-23. 
 
If result ≠ 000: Contact the SICK 
Service department.
5 Required number of successful  
multiple reads for the bar code not 
reached
• Conveyor speed of the object is too 
high
• Scanning frequency is too low
• Ladder-type arrangement for bar code 
relative to the conveyor direction: code 
height (bar length) too poor
• Print quality too poor
• Check the conveyor speed. 
• Adjust the scanning frequency.
• Check the code height. 
 
• Check the print quality.
6 Master: 
Number of slave reading results does 
not match the parameterized number 
of slaves
• The parameterized number of slaves 
does not match the actual number of 
slaves available.
• Timeout for the master is selected too 
short.
• Data connection between slaves and/
or the master has been interrupted.
• Check the entered number of 
slaves.
 
• Check the master timeout setting. 
• Check the cables between the 
slaves and the master.
7 The source of the reading result is the 
auxiliary input via the terminal 
interface
The bar code was not detected by the 
reading function of the CLV, but was 
entered subsequently with the auxiliary 
function of the terminal interface and sent 
to the host in a separate data string.
not applicable
9 The OUTPUT FILTER function is also 
activated for the code comparison.
The CLV has detected valid bar codes. 
However, these do not match the 
active match code(s)
The scanned object does not have a bar 
code that matches the specified match 
code.
not applicable
A The CHECK MAX. NUMBER OF CODES 
function is active.
The number of valid bar codes 
detected by the CLV in reading mode 
exceeds that specified under NUMBER 
OF CODES: MAXIMUM. 
It repeatedly outputs the defined error 
string until the number specified under 
NUMBER OF CODES: MINIMUM is reached.
One object in a set of objects with a 
constant number of bar codes, for 
example, contains more bar codes than 
defined in the application.
This message is used to indicate 
errors on the objects (e.g. check 
whether objects are homogeneous: 
mix with incorrect objects).
D The "Code 32" evaluation option is 
activated for Code 39. 
The CLV is attempting to interpret    
6-digit C39 bar codes as C32 bar 
codes (output as 9-digit decimal 
values).
The read 6-digit bar code is not a C32 bar 
code. The CLV outputs the defined error 
string instead.
not applicable
Table 8-2:  Meaning of the ST error status in the reading result