SIMATIC IPC BX-39A
Operating Instructions, 07/2022, A5E50715883-AA
105
B.1 Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
• Technical support (https://support.industry.siemens.com)
• Support request form (https://www.siemens.com/supportrequest)
• After-sales information system for SIMATIC PC / PG (https://www.siemens.com/asis)
• SIMATIC Documentation Collection (https://www.siemens.com/simatic-tech-doku-portal)
• Your local representative (https://www.automation.siemens.com/aspa_app)
• Training center (https://siemens.com/sitrain)
• Industry Mall (https://mall.industry.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
• Article number of the device (MLFB)
• BIOS version for industrial PC or image version of the device
• Other installed hardware
• Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (https://www.siemens.com/asis)
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