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Siemens SIMATIC S7
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Debugging and troubleshooting
10.7 Hardware troubleshooting guide
S7-200 SMART
System Manual, V2.3, 07/2017, A5E03822230-AF
579
Symptom
Possible cause
Possible solution
Serial communications (RS-485 or RS-
232) are damaged when connecting to
an external device.
Either the port on the external device or
the port on the CPU is damaged.
The communications cable can provide
a path for unwanted currents if all non-
isolated devices, such as PLCs, com-
puters, or other devices do not share
the same network circuit common ref-
erence. The unwanted currents can
cause communications errors or dam-
age to electric circuits.
Refer to the wiring guidelines in
Chapter 3 and to the network guide-
lines in Chapter 8.
Purchase network isolators or iso-
lated RS485-to-RS485 repeaters
when you connect devices that do
not have a common electrical refer-
ence.
Refer to Appendix F for information
about article numbers for S7-
200 SMART equipment.
Other communications problems
(STEP 7-Micro/WIN SMART)
Refer to Chapter 8 for information
about network communications.
Error handling Refer to Appendix C for information
about error codes.

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