Communication monitoring
Communication monitoring displays the current communication status between the
SunnyHomeManager and SunnyPortal. If the SunnyHomeManager does not communicate with
SunnyPortal within the set time, SunnyPortal will display an error and notify you by e-mail (see
Section11.4, page105).
The communication monitoring status is displayed with the following symbols:
Symbol Status Explanation
Deactivated Communication monitoring is not set (see Section11.4
"Setting Communication Monitoring", page105).
OK Communication with SunnyPortal is OK. The time of last
contact is displayed.
Error
Communication with SunnyPortal is interrupted. The De-
tails link provides you with detailed information on the
time of the last contact.
The error will be displayed until it has been rectified.
If the error is not corrected, SunnyPortal will send another
e-mail reminder each day for up to threedays after the
first e-mail was sent.
E‑mail reminder is acti-
vated
Clicking the bell icon stops the sending of reminder e-mails
for the current error.
If a new error occurs, the e-mail reminder will be sent
again.
Inverter comparison
Requirements for displaying the information:
☐ The system must contain at least two inverters.
The inverter comparison enables SunnyPortal to recognize possible yield losses. If the specific yield
of an inverter differs significantly from the mean yield of all the inverters, SunnyPortal can notify
you by e-mail (see Section11.5, page106).
Symbol Status Explanation
Deactivated The inverter comparison is not activated (see Section11.5
"Setting the Inverter Comparison", page106).
6 Page and Menu Selection
SMA Solar Technology AG
User ManualHoMan_Portal-BA-en-2052