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Example - picking up a held shared call:
Alice’s handset Bob’s handset
1� Alice is on a call�
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2
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2
2� Alice presses Hold to put the
call on hold�
2
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2
3� Alice dials Bob’s extension or uses paging to contact Bob�
4� Alice says, “Bob, can you pick up call 2?”
5� Alice ends the call/page with Bob�
Alice’s handset Bob’s handset
6� Bob presses PFK 2 to pick up
the call�
The call is now on Bob’s
handset�
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2
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