Problem Description or possible cause Troubleshooting
No power to the backup loads
while grid is OFF (power outage)
The backed-up loads are not
backed up
o
Check that the inverter is producing
power
o
Check that the Backup function is
enabled (Backup conf è Backup
è Enable).
o
Check that there are no errors on
the inverter LCD
o
Check the circuit breakers on the
backed-up loads AC panel
o
Check that the AC breaker in the
Connection Unit are in the UP
position (see Figure 10)
o
Check that the AC bypass switch
in the Connection Unit is set to
position 1 (see Figure 10) .
Inverter without auto-transformer
(On-grid only) - The inverter does
not start production and Error 182
Auto-Transformer Temp. Too
High is displayed
The thermal sensor cables are not
connected.
Move the DIP switch SW2 in the
Connection Unit to the UP position
(ON) (refer to DIP Switch Setup on
page 38).
A battery internal fault is displayed
on the LCD:Battery Internal
Fault XXXX (ID: XX)
Fault # –according to battery
model. ID – battery's Modbus ID.
Contact SolarEdge Support
Appendix A: Troubleshooting
SolarEdge-StorEdge Installation Guide MAN-01-00262-1.3
99
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