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5-23
91390 QUBE
TROUBLESHOOTING
software must be reinstalled. Check that all three files associated
with the software distribution (bootrom.bin, app.bin, and
fd_image.bin) are the same version.
Figure 5-18 Error Log Entry for System Software Failure
Monitor Fails Power-ON Diagnostics
Troubleshooting Method 1: Use the Touchscreen or Mouse
1 Display the Boot menu (Boot Menu on page 5-4).
2 Select D - run diagnostics…, then i - Run an individual
diagnostic… Retest the previously indicated failure.
3 Upon verification of the failure, a message directs you to the field-
replaceable unit that failed.
Troubleshooting Method 2: Use the Remote Terminal—Use When
No Display is Present
Note:
This procedure can only be performed if the serial port is set for
DIAGNOSTICS.
1 The Serial Diagnostics is an alternate method to access and
control the Boot and Diagnostics menus when the display
doesn’t function. Attach a null-modem serial cable between the
serial port on the monitor and a remote terminal. Configure the
remote terminal for 9600 baud, no parity, 8 bits, 1 stop bit, and no
flow control. When set for Diagnostics the serial port of the
monitor is fixed at these settings.
2 Power ON the monitor.
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