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Possible error messages:
The APN is not configured.
The device is unable to connect to the Internet due to an
error, faulty settings, or missing Internet service.
If the APN settings are not configured in the device, or if they are wrong, you can configure this
using the following SMS commands. It is also possible to configure the cloud settings, but normally
the factory default values are configured for this.
APN=APN,PWD=device password#
APN=APN,username,password,PWD=device password#
Configuring the APN along
with the username and
password belonging to it
CONNECT=server address:port nr,PWD=device password#
Configuring the cloud server
address and port number,
then connecting to the server
Example on the usage of the commands mentioned above:
APN=internet,PWD=1234#
APN=net,guest,guest,PWD=1234#
CONNECT=54.75.242.103:2020,PWD=1234#
Wait for the device’s reply. After it has confirmed that it has connected to the cloud, continue with
the next step.
• Click on the “Connect” button and wait for the connection to establish. The process
of connecting may take a few seconds.
• The connection status is indicated by the status icon in the top left corner of the program
window:
disconnected (green)
connected (gray)
• After connecting using the valid password, you can configure the device, change settings,
download event logs, and monitor system status.
• To disconnect from the device, click on the “Disconnect” button.