6-1
Troubleshooting
This chapter provides a list of error messages and suggested solutions for problems
that might occur with the Terumo Cardiovascular CDI OneView™ System. If you see an
error message or have a problem with the system, consult this chapter for assistance.
Report any serious incident in relation to the CDI OneView System to Terumo
Cardiovascular and to the competent authority of the Member State in which the user
and/or patient is established. For additional assistance with any problems or concerns,
Terumo Cardiovascular troubleshooting hotlines are available during normal business
hours:
800-521-2818 — Customer Administration
800-441-3220 — Technical Support
Error Messages and Conditions
The CDI OneView System can diagnose many of the problems that might occur during
use. When the system diagnoses a problem, an error message appears on screen.
Warning
Messages denoted as Technical Alarm will alarm with Medium
Priority. During Technical Alarm conditions, the system may not
accurately detect a physiological alarm.
Caution
After shutting down the system, ensure the Core and Display LEDs
are no longer ashing before powering on the system again.
Flashing green LEDs indicate the system is not ready to power on.
The tables on the following pages list possible error conditions along with any
associated error messages, then provide explanations and what can be done to correct
each condition.
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