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Troubleshooting
SYSTEMSYSTEM
MessageMessage Meaning and Corrective ActionMeaning and Corrective Action
Display error
D501
A read/write failure was detected in the Display
electronics.
Contact Terumo Cardiovascular Technical Support.
System
communication error
D502
The system detects a communication error between the
Core and Display. The system connections cannot be
managed by the Display.
Ensure Display cable is properly connected to the Core
and Display. Power off the system, wait for Core LED
to turn steady white, and then power system back on.
If the issue persists, contact Terumo Cardiovascular
Technical Support.
Data transfer failure
D503
Data could not be transferred to/from an external hard
drive.
Try a different external hard drive. If the error persists,
contact Terumo Cardiovascular Technical Support.
Barcode read error
D504
The barcode camera cannot successfully scan a barcode.
Try repositioning the barcode beneath the camera at
a proper distance. If the barcode scan continues to be
unsuccessful, contact Terumo Cardiovascular Technical
Support.
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