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6-3
Troubleshooting
SYSTEMSYSTEM
MessageMessage Meaning and Corrective ActionMeaning and Corrective Action
Battery
communication error
C022
The Core detects a communication failure with the
battery. Battery backup may not be available until the
issue is resolved.
Power off the system, wait for Core LED to turn steady
white, and then power system back on. If the issue
persists, contact Terumo Cardiovascular Technical
Support.
Communication
error with (Module)
C022
The system detects a communication error between the
Core and a given module.
Disconnect and reconnect the module, try a different
port on the Core or try a replacement module. If the
issue persists, contact Terumo Cardiovascular Technical
Support.
Check (Module)
connection
C023
The system detects a module has been disconnected
from the Core while in Measurement Mode, or the
Calibrator has been disconnected during calibration and
calibration will be stopped.
If the module was not intentionally disconnected from
the Core, disconnect and reconnect the module, try a
different port on the Core or try a replacement module.
If the issue persists, contact Terumo Cardiovascular
Technical Support.
Core error
C501
A read/write failure was detected in the Core
electronics.
Contact Terumo Cardiovascular Technical Support.
Battery not charging
C540
The battery has failed to recharge. If used on battery,
the system will deplete any remaining charge. Once
depleted, the battery will no longer be functional. The
system can continue to be used while connected to AC
Power.
Contact Terumo Cardiovascular Technical Support.
Battery capacity low
C550
The battery capacity has degraded past system
specications.
Contact Terumo Cardiovascular Technical Support.

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