P/N 7010-1004
Chapter 6
6-1
Troubleshooting
This chapter will help to diagnose and solve some common problems
encountered with the receiver.
Check This First!
Before contacting Topcon support, check the following:
• Check all external receiver connections carefully to ensure
correct and secure connections. Double check for worn or
defective cables.
• Check all power sources for drained batteries or incorrectly
connected batteries/cables.
• Check that the most current software is downloaded onto the
computer and that the most current firmware is loaded into the
receiver. Check the TPS website for the latest updates.
• If connecting via Bluetooth, check that the port used for
connection is in Command mode.
Then, try the following:
• Reset the receiver using TRU (ToolsReset Receiver).
• Restore default settings using TRU (Tools
Factory Reset).
• Clear the NVRAM (see “Connecting the Receiver and a
Computer” on page 2-21).
• Initialize the file system (see “Initializing the File System” on
page 5-11). This will erase all files inside the receiver.
Do not attempt to repair equipment yourself. Doing
so will void the warranty and may damage the
hardware.
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