Troubleshooting
HiPer+ Operator’s Manual
6-2
Troubleshooting Quick List
For receiver power issues:
If “The receiver does not power up.” see page 6-3.
If “The receiver cannot establish a connection to a computer or
external controller.” see page 6-4.
For receiver issues:
If “The receiver does not lock on to satellites for a long period of
time.” see page 6-5.
If “The receiver tracks too few satellites.” see page 6-5.
If “The receiver cannot obtain Code Differential and/or RTK
solutions.” see page 6-6.
If “The receiver does not start data logging.” see page 6-9.
For Bluetooth connection issues:
If “BTCONF error message: Can’t find receiver.” see page 6-10.
If “BTCONF error message: Can’t find Bluetooth.” see page 6-
11.
If “BTCONF error message: Open COM# port failed: Access is
denied.” see page 6-12.
If “After searching for available devices, none are discovered.”
see page 6-12.
If “Can see the icon for the receiver’s Bluetooth module on the
computer screen, but cannot connect to it.” see page 6-13.
For modem issues:
If “For internal UHF modems: the RX LED flashes.” see
page 6-14
If “For internal GSM modems: the RX LED flashes orange.” see
page 6-14.