Troubleshooting
HiPer+ Operator’s Manual
6-4
Receiver Problems
The following are some of the most commonly encountered receiver
problems.
The receiver cannot establish a connection to a computer or
external controller.
Cable specific problems:
D The serial/USB cable is not properly plugged in.
• Check that the cable connector is attached to the correct
receiver port on the computer.
• Unplug the cable, then securely and properly reconnect it to
the receiver.
• See “Getting Acquainted” on page 1-7 and “Connector
Specifications” on page C-9 for information on the
receiver’s connectors.
D The serial/USB cable is damaged.
Use an undamaged cable. Contact your Dealer to replace the
cable.
Bluetooth connection problems:
D The receiver’s Port B has been disabled, preventing wireless
communication between the HiPer+ and a Bluetooth-enabled
external device.
1. Connect your receiver and a computer using an RS232
cable (see “Establishing an RS232 Cable Connection” on
page 2-15).
2. Click ConfigurationReceiverGeneral.
3. In the Turn on/off Slots area, enable the Slot 3 (B) check
box.
D The receiver may not be configured with a Bluetooth module.
Use a serial/USB cable to connect the receiver and computer.