Troubleshooting
HiPer+ Operator’s Manual
6-10
Bluetooth Problems
The following are some of the most commonly encountered error
messages and other problems.
BTCONF error message: Can’t find receiver.
D The receiver is configured without a Bluetooth module.
• Continue with other configuration/survey functions using a
serial or USB cable.
• Contact your TPS dealer to purchase a Bluetooth enabled
receiver.
D The receiver is turned off.
Ensure the receiver has power and is turned on.
D If using a cable, the cable’s connectors are improperly attached.
• Check that the cable connector is attached to the correct
serial/USB port.
• Unplug the cable, then securely and properly reconnect it to
the receiver.
D If using a cable, the cable is damaged.
• Use an undamaged cable.
• Contact your TPS dealer to purchase a new cable.
D The COM port the receiver is attached to differs from the one
selected in BTCONF.
• Ensure that the RS232 cable is attached to the COM port
specified in the BTCONF communication port drop-down
list.
• See “Bluetooth Module Configuration” on page 2-17 for
details.
NOTICE
Your receiver may be configured without a
Bluetooth module.