Voice Processing
Mailbox Editor Screens
Strata CIX Voice Mail Programming 01/07 4-31
Voice Processing
Chains/Groups/Fax
Figure 4-18 Chains/Groups/Fax Tab Screen with Sample Data
Note The Fax feature group is not currently supported.
Table 4-6 Chains/Groups/Fax Tab Screen Fields
FIELD DESCRIPTION
Mailbox Header See “Mailbox Header” on page 4-9 for field definitions.
Chains Chains are how we tell voice mail what to do with a caller when one of five specific
conditions apply: Done, RNA, Busy, Fax and Modem.
CAUTION! Avoid programming chains that create loops. If you create a loop
when programming voice mail with chains of mailboxes, all voice
mail ports become busy and you must reboot the system.
For normal voice mail operation, we recommend that you
program all chains to eventually end at System Administrator
Mailbox 999 (which defaults to disconnect, @H) and never
change the Mailbox 999 default.
Voice mail permits you to program chains, giving you the flexibility you need to
provide call routing solutions to many varied customer applications.
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