System Reports
Custom Reports
Strata CIX Voice Mail Programming 01/07 12-11
System Reports
Custom Reports
You can customize a report by creating/editing and deleting a report template. The available custom
reports are: Mailbox, AMIS, VPIM.
Report Templates
The voice mail system uses the report template to define the contents of a report. To define the
contents, you must:
• Select the report fields from the Report Template screen that will appear on the report. Using the
drop-down list for the field, select a number. The number marks the field for inclusion and
designates the column order (e.g., 1 is far-left column) that the field will appear in when the
report is run.
• Specify the User mailboxes that will be included in the report.
• Designate the statistic start/end dates. Information for that period of time will be contained in
the report.
• You must choose a report format from the drop-down list. Available formats are HTML and
Excel.
Once a report template is created, you can run reports using the template (see “Run/Print/Save/E-
mail Report” on page 12-12 ). After running a report, you can view, print, e-mail or save the report
to a file.
Create Voice Mailbox Template
1. From the eManager Menu,
click Utilities > Reports >
Mailbox Template. The
Template screen displays
(shown right).
2. From the Template screen,
click New. A pop-up box
displays.
3. Type the template name into
the field. Click OK. The
Template screen displays
with the name displayed in
the drop-down box at top left.
4. Number the Report fields in
the column order you want
them to appear on the report.
Maximum number of columns is 10.
For example, if you want a report listing the Mailbox Number, Maximum Rings, Dir Name 1
from left to right, the values for these fields would be:
Mailbox Number: 1
Dir Name 1: 3
Maximum Rings: 2
See Chapter 4 – Voice Processing for report field definitions.
5. Click Save. The template is saved.
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