Toshiba STRATA CIX - Delete IVR User Agents; Edit;Modify IVR User Agents; Answer Methods; Voice Ports

Interactive Voice
Response (IVR)
Interactive Voice Response (IVR)
Answer Methods
Strata CIX Voice Mail Programming 01/07 9-3
Delete IVR User Agents
1. From the eManager Main menu, click Advanced Configuration > Voice Mail > IVR. The IVR
screen displays.
2. Highlight the User Agent you want to delete.
3. Click Delete. The Delete User Agent screen displays.
4. Type the User Agent number.
5. Click OK. A pop-up box asks you if you want to continue.
6. Click OK > Exit. The User Agent is removed from the screen.
Edit/Modify IVR User Agents
1. From the eManager Main menu, click Advanced Configuration > Voice Mail > IVR. The IVR
screen displays.
2. Highlight the User Agent you want to modify.
3. Change the necessary data. Click Submit. The data is saved. The IVR User Agent screen is still
displayed.
Answer Methods
The IVR Answer Methods must be set. See “Answer Methods” on page 3-12 for procedures.
Voice Ports
The IVR Answer Methods must be assigned to a port and extension number. See “Voice Ports” on
page 3-14 for procedures.