Strata CIX Voice Mail Programming 01/07 13-1
Maintenance/
Troubleshooting
Maintenance/Troubleshooting 13
This chapter discusses how to backup and restore the Stratagy ES software.
Stratagy ES systems store configuration and messages through a combination of registry settings
and database/audio files. To properly backup and restore one of these systems, both elements must
be backed up and subsequently restored to the target system. This document outlines the steps
required to transfer the configuration, greetings and messages from one system to another.
Backup Procedure
Step 1: System Backup
‰ To back up the folders containing the database/voice files
1. From the Stratagy ES desktop, map to a Network Drive of a network server. This will be the
destination of the backup files.
2. Create a new StratagyES folder on the network drive.
3. Open My Computer on the Stratagy system.
4. On the C: drive open the StratagyES folder.
5. Hold down the Ctrl key on the keyboard and click Database > Messages > Persistence
folders, until all three are highlighted. Right-click on one of the folders and select Copy from
the pop-up menu.
6. Right-click on the StratagyES folder that you created on the network drive and select Paste.
7. Files should begin copying to the network drive. When completed, the StratagyES folder on the
network drive should contain the Database, Messages and Persistence folders, along with their
contents.
Step 2: Back Up Registry Key
1. From the Start Menu, click Run.
2. Enter REGEDT32 and then click OK.
3. In HKEY_LOCAL_MACHINE, click on SOFTWARE/TAIS.
4. Highlight the TAIS Key.
5. From the menu, select Registry > Save Key.
6. Select the networked drive that was set up in the previous step, opening the Stratagy ES folder.
Save the registry key in this folder. Give it an obvious name such as StratagyRegBackup.
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