Voice Processing
Mailbox Editor Screens
Strata CIX Voice Mail Programming 01/07 4-43
Voice Processing
Auto (Scheduling)
The Auto (Scheduling) Tab Screen (see Figure 4-22 and Table on page 4-44) enables you to set up
automatic changes for each mailbox. You can set these changes to occur at a specific time, on
certain days of the week, or on a specified date. For example, based on your Auto definition, voice
mail can answer your company’s telephone during the day with your daytime (open) greeting and
during off-hours with your nighttime (closed) greeting. The Stratagy ES software allows an
unlimited number of auto scheduling records for each mailbox.
By defining Auto fields, you can schedule when a mailbox can change the:
• DND setting
• Call Screening setting
• Greeting number
• Voice Menu
• Destination defined in the Extension field
• Number of rings before taking a message for this extension
The following concepts are the keys to understanding how voice mail uses Auto Scheduling
records:
• Voice mail waits for the right date, time, and day, and then makes the specified changes.
• The changes remain in effect until you either disable the Auto Scheduling record or another
record with different options is scheduled to start.
• If the re-schedule information does not fall on a valid day, voice mail increments the Next
Change date until it falls on a valid day as defined by the Active Days field.
For example, to schedule a greeting to play on Thanksgiving Day each year you would set the
following fields to:
• Enabled—checked (On)
• Change On—11/25/99 (Thanksgiving Day in 1999)
• At—8:00
• And Every—12 Months
• Active Days: MTWTFSS
NNNYNNN
Voice mail checks for the next Thursday after 11/25/99 and displays Next Change:11/23/00,
which is the next day that meets the criteria specified in the record.
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