Voice Processing
Mailbox Editor Screens
4-36 Strata CIX Voice Mail Programming 01/07
ASR Auto Attendant
Stratagy ES provides Automatic Speech Recognition (ASR) Auto Attendant as an optional feature
group. ASR AA enables callers to speak a person’s name or a command to be transferred to an
extension, send a voice message, and/or login to a mailbox.
The ASR Auto Attendant Tab screen (see Figure 4-19 and Table ) enables you to configure the ASR
feature for individual user mailboxes and is broken into two sections:
• The top section configures which system functions can use speech recognition. All options are,
by default, enabled for use. See Chapter 6 – Automatic Speech Recognition (ASR) for details.
• The bottom section of the page provides the ability of adding synonyms for the main user name
for the mailbox. Also included in this section is an interface for making a recording that is
assigned to the synonym.
Figure 4-19 ASR Auto Attendant Tab Screen with Sample Data
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