Voice Processing
Mailbox Editor Menu
Strata CIX Voice Mail Programming 01/07 4-7
Voice Processing
User Mailbox Reports
You can run standard reports on all user mailboxes. The available reports are: Mailbox Call
Statistics, Mailbox Usage Summary, Mailbox Info and Status, and Mailbox Message Statistics.
A customized report can also be run using a template and include any or all user mailboxes (see
“Custom Reports” on page 12-11 for instructions).
Figure 4-12 Mailbox Usage Summary Report
Statistics on an individual mailbox can be viewed on the Mailbox Editor’s Info Tab screen (see
“Info” on page 4-39 ).
Mailbox Editor Menu
There are two identical versions of the this menu: the Mailbox Editor Menu that displays user
mailboxes and the COS Mailbox Editor Menu that displays Classes of Service. Both versions have
the same tab screens and fields – User Mode, Auto Attendant, Chains/Groups/Fax, Menus, Info (not
on COS), Auto, Notify and Unified Messaging. Together these screens provide the basis for
programming all user, information, control and System Administrator mailboxes.
This section will refer to both screens as a Mailbox Editor Menu and only where differences exist
will references be made to the COS Mailbox Editor Menu.
Refresh Function
This function enables you to manually refresh the screen with the most up-to-date database
information.
! From the Mailbox Editor screen, click Refresh (bottom of screen). The screen displays the
current data for the mailbox.
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