Voice Mail Configuration
Serial Ports
3-16 Strata CIX Voice Mail Programming 01/07
Serial Ports
Important! This screen is not required by the Strata CIX.
Serial ports in the Stratagy ES are used in three ways:
• Available – Serial ports not running within voice mail and available for Windows XP use.
Note Serial ports may be reported on this screen as “available” when in fact there is no
hardware installed on them. You must verify serial port hardware installation prior to
assigning the port’s functionality.
• SMDI – Serial ports used for voice mail SMDI.
• Resource – Serial ports available as a resource for Stratagy ES (e.g., IVR).
The Serial Ports screen (see Figure 3-5, Table 3-5) enables you to assign a COM port to a specific
application (e.g., IVR) or integration (e.g., SMDI).
Figure 3-5 Serial Ports Screen with Sample Data
Table 3-5 Serial Ports Screen Fields
FIELD DESCRIPTION
Port Name (Display only) Default is COM1.
Assign As Possible values are:
Available — Not in use by the Stratagy ES software.
SMDI — Defined in the Telephone System Integration screen.
Resource — Reserved under Resource Manager.
Note You cannot type entries into this field. Selection must be made from the
drop-down menu.
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