Voice Mail Configuration
Notification Groups
3-18 Strata CIX Voice Mail Programming 01/07
Notification Groups
Any port can be used for traditional notification purposes. Ports can also be grouped to restrict their
use to a specific application such as IVR, AMIS, etc. In voice mail, each port can be its own group
and a group name can be used to identify a notification group.
The Notification Groups screen (see Figure 3-6, Table 3-6) requires three entries: Group ID, Group
of Voice Ports, and Group Limit (%).
Figure 3-6 Notification Groups Screen with Sample Data
Table 3-6 Notification Groups Screen Fields
FIELD DESCRIPTION
Group ID Name of Notification Group. Can refer to specific application (e.g., IVR, AMIS).
Group of Voice Ports Defines ports that belong to the notification group ID (e.g., 1~10, 32, 43).
Group Limit (%) Defines the percentage of ports within a group that must be busy before outbound
notification is suspended.
Possible values are: 0~100.
Example:
IVR Notification Port Group has 10 ports.
Group Limit (%) field is set to 75%.
When eight ports of the IVR port group are busied by incoming calls, notification
requests for the group are suspended until the number of busy ports diminishes.
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