Voice Mail
Configuration
Voice Mail Configuration
Voice Menu
Strata CIX Voice Mail Programming 01/07 3-27
Add Voice Command
1. From the eManager Main menu, click Advanced Configuration > System > Voice Menu. The
Voice Menu screen displays (see Figure 3-10 on page 3-26).
2. Click Add and a box appears under the Voice Command column on the screen.
3. Type the voice command in the box.
4. Enter the applicable phone number in the Phone Number field.
5. Click Record and record the command’s confirm prompt.
Notes
• You are allowed to record multiple voice commands (voice synonyms).
• If the voice command recording is missing then the application can’t be triggered by speech
and the caller must use the keypad to trigger the application.
6. Click Disconnect when you are finished recording.
7. Click Play to verify what you have recorded.
8. Click Submit when you are finished.
9. Proceed to the Menus screen in Mailbox Editor to set the voice command for the application.
Important! Without setting the Menus screen, the voice command is invalid.
Delete Voice Command
1. From the eManager Main menu, click Advanced Configuration > System > Voice Menu. The
Voice Menu screen displays (see Figure 3-10 on page 3-26).
2. Highlight a voice command and click Delete.
3. Voice mail asks you to confirm the deletion. Click OK and the command is deleted.
Note If a user tries to remove a voice command from the voice menu, a warning message pops
up; the system won’t delete the voice command until it confirms it with the user.
4. Click Submit when you are finished. A pop-up box displays asking if you want to synchronize
the change(s) with ASR files now.
5. Click OK.
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